General questions about PC repair services:

How much will it cost?
Well, that depends on the scale of the problem really. If your printer has stopped working then this would be a small scale project so shouldn't cost too much. If however, you are in need of a complete office network recabling exercise then expect to pay accordingly.

How do I know if I need help?
If you are experiencing a computer problem and don't know how to fix it then you need help.

How long will it take to fix my computer?
Again, this depends on the problem, it could take half an hour to sort out a broken printer but it could take over an hour to reo-install Microsoft Windows 7.

Will my files be safe?
Unless your hard drive has completely died then there is every chance that your data will be safe. If you are worried about your data then tell the computer repair experts that you want your data backed up to an external device. This could typically be something like the Western Digital range of portable hard drives. They are an affordable way of storing your data securely